Your Shield Against Excessive Claims Losses

We will help reduce and protect your Insurance Motor Claims Loss Ratio

Our Services

Final Costing Audits

ShieldPoint will perform a comprehensive desktop audit to verify the accuracy of cost calculations, ensure that all quoted parts were replaced as specified, and confirm that purchases were made at the correct prices.

Used Parts procurement

ShieldPoint ensures that used parts are sourced at the best prices when assessors are unable to secure them for out-of-warranty vehicles. With a 95% success rate, ShieldPoint leverages its extensive database of 2,000 part suppliers to find the right parts efficiently.

New Parts Procurement

ShieldPoint actively monitors claims to prevent delays and ensures new parts are procured at the best prices. By purchasing directly from suppliers and securing maximum discounts, we pass the savings on to insurers while providing repairers with a handling fee.

Desktop Assessments

With 25 years of experience, ShieldPoint provides desktop assessments for small claims, delivering accurate and cost-effective evaluations without the need for expensive on-site assessments.

At ShieldPoint, we prioritize fast and cost-effective claim processing while minimizing inconvenience to your clients.

About Our Business

About ShieldPoint

ShieldPoint is a newly established Level 1 BEE partnership, bringing together 50 years of combined expertise in insurance claims and parts procurement. Our mission is to help insurers efficiently manage and sustain a profitable motor claims portfolio.

We operate on a performance-based model—our earnings are directly tied to the savings we generate for you, ensuring a profitable binder agreement. Understanding the delicate relationships between insurers, repairers, and clients, we work to maintain fairness and transparency in a challenging industry.

Rather than reinventing the wheel, we develop customized solutions tailored to your business needs, ensuring long-term profitability. ShieldPoint is the only player in the industry committed to delivering guaranteed savings.

Client Testimonials

"After six months of using the parts procurement and audit process, we saw our first profit. Over the following years, consistently applying this process made us consistently profitable with our motor claims book."
Insurer 1
"We maintain a motor claims loss ratio of under 50%, and we believe this wouldn't be possible without their support. They take a hands-on approach while respecting all parties involved, always striving to achieve the best outcomes for each claim."
Insurer 2
"We greatly value the technical advice we receive on claims and the proactive approach to resolving issues as they arise. Having a qualified Audatex assessor with years of experience provides invaluable guidance on technical matters."
Insurer 3